We at CHENNAI ANALYTICAL LABORATORIES are committed to ensure the reliability, reproducibility, and traceability of analytical data generated for the samples analyzed by us. We resolve to achieve the highest degree of customer satisfaction by:
Adopting ISO/IEC-17025:2017 as guiding systems for all its activities, procedures, and systems of documentation to the pursuance of good laboratory practices as per international norms.
Ensuring that all employees are adequately qualified and familiarized with the management system and procedures to provide services with the highest order and, reliability and accuracy in analytical services to the customers.
Following nationally / internationally approved methods and other such validated methods.
Frequent participation in Proficiency Tests and inter-lab testing and also by internal quality checks.
Striving for continuous improvement in standards of analytical and other services being provided by us.
Analyzing the feedback received from the customers for continuous improvement in customer experience.
Compliance with the requirements of ISO/IEC 17025: 2017 and the applicable NABL specific criteria in testing activities.
Continuous up gradation of the skills of personnel through regular training.
Periodic upgrading of facilities and adopting standard test methods.
Achieving continuous improvement in service activities ensuring customer satisfaction at all times.
Spirit of quality to get woven into the infrastructure.
Aiming of continuous improvement in service activities ensuring customer satisfaction.